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Helix
Ambassador
Joined: Wed Nov 12, 2008 8:57 am Posts: 3554 Location: Long Beach, CA
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 The best solution to trouble posts...
What do you think the best solution is in dealing with a post that is off-topic, inflammatory, just trolling or insulting? Here are the choices I see.
H
_________________ Helix Do I really look like a guy with a plan? You know what I am? I'm a dog chasing cars. Lest we forget I had to ask myself WWSGD?
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| Fri Aug 19, 2011 6:00 pm |
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Archy
Immortal Op
Joined: Fri Jun 25, 2010 6:33 am Posts: 257 Location: Sydney Australia
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 Re: The best solution to trouble posts...
This needs to be dealt with on a case by case basis.. There is no blanket solution.. The important thing in my opinion is to deal with it using a light hand.. only step in when absolutely necessary.. and then be consistent.
* Off topic can easily be moved to the correct topic.. * Threatening or abusive posts should be removed and the offender warned. (repeat offenders probably should be banned) * Complaints about posts should be looked at with an unbiased eye. * Personal feelings need to be isolated from moderating. * dont be ready to jump on every little deviation from the rules. People need a "little" leeway.. Some debates may get heated.. but thats okay as long as we arent throwing insults and getting personal.
all this is easy to say.. i do not envy you your job here.
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| Fri Aug 19, 2011 6:27 pm |
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Cruncher
Ambassador
Joined: Fri Feb 23, 2001 3:00 am Posts: 4016 Location: USA
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 Re: The best solution to trouble posts...
I agree with Archy, case by case.
I'd also like to add, please never react to the situation, but take the time to reflect and respond with a cool head.
Always warn before you lock.
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| Fri Aug 19, 2011 7:02 pm |
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LoneStar
Commander
Joined: Fri Jun 09, 2006 2:00 am Posts: 1402 Location: Canada
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 Re: The best solution to trouble posts...
...somewhat explains what happened to a post I made today.
Delete the post - Gestapo tactic. Move the post. - this, with a PM, seems like the only grown up thing to do Edit the post. - to say what? "ugh, this is off topic". Doesn't achieve anything Lock the topic. - this is a great idea (insert sarcasm) None of the above - we wouldn't need moderators All of the above. - how is this even an option? Or are we going to Move, Edit, Delete the post, and then finally locked the thread all in one shot?
No disrespect, but this Poll is ineffectual. Seriously. When someone posts offtopic, do we really need to do anything other than move the post to the correct area or even as a new topic, with a polite comment indicating same?
Cheese & Crackers
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| Fri Aug 19, 2011 7:18 pm |
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LoneStar
Commander
Joined: Fri Jun 09, 2006 2:00 am Posts: 1402 Location: Canada
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 Re: The best solution to trouble posts...
Oh and by the way, a little levity: If 'All of the above' is a line below 'None of the above', you effectively cancel out any valid result of this Poll, since doing all of the above includes doing nothing!  Boo Yeah!
_________________ ---------------------------- -= QUANTUM Computing 101: 15 = 3 x 5 ... 48% of the time.
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| Fri Aug 19, 2011 7:32 pm |
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John Pritchett
Site Admin
Joined: Sun Dec 24, 2000 3:00 am Posts: 3151 Location: USA
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 Re: The best solution to trouble posts...
I think there are more situations to consider. Sure, off-topic, that seems to be the right thing to do. But there are definitely times when locking a topic is the right call. Even deleting a topic. If a topic is truly offensive, delete it. But if things are just getting heated and we just need to shut down a topic before someone gets into trouble, lock it. That way anything in the topic that might still be of use is there for reference. Moving a topic doesn't help much if the issue is one of behavior.
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| Fri Aug 19, 2011 7:33 pm |
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Promethius
Ambassador
Joined: Mon Feb 09, 2004 3:00 am Posts: 3141 Location: Kansas
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 Re: The best solution to trouble posts...
John Pritchett wrote: I think there are more situations to consider. Sure, off-topic, that seems to be the right thing to do. But there are definitely times when locking a topic is the right call. Even deleting a topic. If a topic is truly offensive, delete it. But if things are just getting heated and we just need to shut down a topic before someone gets into trouble, lock it. That way anything in the topic that might still be of use is there for reference. Moving a topic doesn't help much if the issue is one of behavior. I think topics can be heated and still be relevant. Our recent posts were mildly heated and we disagreed, but that is what happens when people care about the subject. In our postings either one of us could have created a flame war very easily, but neither (I don't think) went there. A moderator has to take the full content into account, and if it was someone else I had been disagreeing with a moderator might have became alarmed and locked it. No, I'm not saying JP gets special treatment - rather the moderator knew he would not let the discussion erupt into flames. It is an awfully fine line...
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| Fri Aug 19, 2011 8:28 pm |
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Big D
Veteran Op
Joined: Tue Nov 28, 2006 4:04 pm Posts: 5025
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 Re: The best solution to trouble posts...
John Pritchett wrote: I think there are more situations to consider. Sure, off-topic, that seems to be the right thing to do. But there are definitely times when locking a topic is the right call. Even deleting a topic. If a topic is truly offensive, delete it. But if things are just getting heated and we just need to shut down a topic before someone gets into trouble, lock it. That way anything in the topic that might still be of use is there for reference. Moving a topic doesn't help much if the issue is one of behavior. How about the times when the moderator fans the flames, and his posts remain intact while the members posts are moved and locked? It seems the current thing to do is to let the moderator do as he wishes and the members can learn to like it or vote with their feet. That will work fine until there aren't any members left.
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| Fri Aug 19, 2011 8:35 pm |
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Farley
Lieutenant J.G.
Joined: Mon Oct 26, 2009 12:01 am Posts: 425
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 Re: The best solution to trouble posts...
Big D wrote: How about the times when the moderator fans the flames, and his posts remain intact while the members posts are moved and locked? It seems the current thing to do is to let the moderator do as he wishes and the members can learn to like it or vote with their feet. That will work fine until there aren't any members left. Bingo Post of the year!
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| Fri Aug 19, 2011 8:36 pm |
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John Pritchett
Site Admin
Joined: Sun Dec 24, 2000 3:00 am Posts: 3151 Location: USA
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 Re: The best solution to trouble posts...
Quote: I think topics can be heated and still be relevant. Our recent posts were mildly heated and we disagreed, but that is what happens when people care about the subject. In our postings either one of us could have created a flame war very easily, but neither (I don't think) went there. A moderator has to take the full content into account, and if it was someone else I had been disagreeing with a moderator might have became alarmed and locked it. No, I'm not saying JP gets special treatment - rather the moderator knew he would not let the discussion erupt into flames.
It is an awfully fine line... I completely agree. And if there's any special treatment related to me in this forum, I'd prefer it be to give plenty of slack to whomever I happen to be "vigorously debating" ;) I'll definitely give plenty of warning if I think it's getting out of hand. I don't want to see anyone reprimanded, much less banned, especially in a case where I'm inciting the locals to riot!
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| Fri Aug 19, 2011 8:38 pm |
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Farley
Lieutenant J.G.
Joined: Mon Oct 26, 2009 12:01 am Posts: 425
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 Re: The best solution to trouble posts...
John Pritchett wrote: I don't want to see anyone reprimanded, much less banned, especially in a case where I'm inciting the locals to riot! BAN JP BAN JP BAN JP (JK) 
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| Fri Aug 19, 2011 8:50 pm |
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Micro
Ambassador
Joined: Wed Apr 20, 2011 1:19 pm Posts: 2559 Location: Oklahoma City, OK 73170 US
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 Re: The best solution to trouble posts...
ROFL
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| Fri Aug 19, 2011 9:35 pm |
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bobad
Gameop
Joined: Tue Jan 22, 2008 1:09 am Posts: 67
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 Re: The best solution to trouble posts...
If you scrutinize every off-topic, inflammatory, just trolling or insulting post here then this board would lose most of it's members and surely become a ghost forum. It's already very slim on posting compared to most forums, why stick another knife into it.
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| Fri Aug 19, 2011 9:55 pm |
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Farley
Lieutenant J.G.
Joined: Mon Oct 26, 2009 12:01 am Posts: 425
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 Re: The best solution to trouble posts...
bobad wrote: If you scrutinize every off-topic, inflammatory, just trolling or insulting post here then this board would lose most of it's members and surely become a ghost forum. It's already very slim on posting compared to most forums, why stick another knife into it. less than a year ago, it was 3 times better than it is now. Its obvious that a problem exists. The definition of insanity: keep doing the same thing but expect different results. There is a problem. It needs to be fixed.
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| Fri Aug 19, 2011 10:58 pm |
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Micro
Ambassador
Joined: Wed Apr 20, 2011 1:19 pm Posts: 2559 Location: Oklahoma City, OK 73170 US
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 Re: The best solution to trouble posts...
Farley wrote: The definition of insanity: keep doing the same thing but expect different results. Maybe if your a MAC user, but us Microsoft users get diferent results all the time.
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| Sat Aug 20, 2011 12:37 am |
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