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EXTERN not running...
https://mail.black-squirrel.com/viewtopic.php?f=1&t=33103		 Page 1 of 2
Author:  richarddmorey [ Thu Mar 22, 2012 2:01 pm ]
Post subject:  EXTERN not running...
I'm running TWGS 2.20b on Windows 7 64bit, not as a service. I have a single game, and EXTERN is set (as default) to run at 12:00am. However, I've had the game up for 5 days, and it has never run. I ran it manually after 3 days, because I got a warning about it, but it's never run automatically.

I'm running it as a regular user, and I have it installed under "C:\Program Files (x86)\EIS\TWGS\"

How can I fix this?

Thanks.
Author:  John Pritchett [ Thu Mar 22, 2012 2:20 pm ]
Post subject:  Re: EXTERN not running...
Make sure you have activated your game in the Command Center. When you first create a game, it will be set to inactive, and will be colored red in the game list. It will not show up in the game list for players who connect to the server with telnet or other client. But you will be able to access the game with the Command Center "play" button, or by connecting to the server on the admin port. That can sometimes be confusing, because you can enter the game and play, but if the game is not active, extern will not run. The Gold aliens will not be active either.

Make sure the first button in the game config window says "Deactivate". If it says "Activate", press it and the game will be active.

If this is not the issue, we'll take a deeper look at the situation.
Author:  richarddmorey [ Thu Mar 22, 2012 2:46 pm ]
Post subject:  Re: EXTERN not running...
It's definitely active, since it says "deactivate" and because I (and others - we're testing it before we start a real game) can log in and play, not on the admin port.

Also, there are no errors in the error logs.
Author:  John Pritchett [ Thu Mar 22, 2012 3:14 pm ]
Post subject:  Re: EXTERN not running...
Can you export the game data and send it to me so I can test it locally?

Another consideration is your local date/time format. I've seen cases in the past where an unusual locale setting for date/time formatting caused the scheduler to fail.

Also, have you shut down the server and restarted to see if extern starts to run properly?
Author:  richarddmorey [ Thu Mar 22, 2012 3:35 pm ]
Post subject:  Re: EXTERN not running...
I did deactivate and reactivate the game, but not the server. I'll try that now, and in the mean time send you the game data.
Author:  richarddmorey [ Thu Mar 22, 2012 3:44 pm ]
Post subject:  Re: EXTERN not running...
So, I'm looking around in "C:\Program Files (x86)\EIS\TWGS\Game\" and I don't see any files named "GameA" anything (which is what the game is called, if I read the line at the bottom of the Command Center correctly); which files do you need?

Or, if they're not there, maybe there's a problem writing to that directory, since I'm running as a user? (Although, I'm not sure why that would affect the scheduling of EXTERN, since I can run it manually).
Author:  John Pritchett [ Thu Mar 22, 2012 4:10 pm ]
Post subject:  Re: EXTERN not running...
You should see a directory under Game called GameA, but that isn't what you need to do to export these files. If you deactivate your game, you can use the "Export" button, the 4th button on the game settings tab of Command Center, to save the game data to a TWA file. Then email that file.
Author:  richarddmorey [ Thu Mar 22, 2012 4:22 pm ]
Post subject:  Re: EXTERN not running...
Got it. It is all under my User/AppData/VitualStore directory (that's why I didn't see it). Email on the way.
Author:  John Pritchett [ Thu Mar 22, 2012 5:21 pm ]
Post subject:  Re: EXTERN not running...
I wonder if that has anything to do with the issue.
Author:  T0yman [ Thu Mar 22, 2012 5:31 pm ]
Post subject:  Re: EXTERN not running...
Installing to C:\TWGS\ makes life much less complicated.
Author:  Vid Kid [ Thu Mar 22, 2012 6:29 pm ]
Post subject:  Re: EXTERN not running...
richarddmorey wrote:
Got it. It is all under my User/AppData/VitualStore directory (that's why I didn't see it). Email on the way.


That is probably the problem right there ..
you have installed it in an area other then default , its vitual
and needs to be in c:\ path.
Author:  Kaus [ Thu Mar 22, 2012 6:56 pm ]
Post subject:  Re: EXTERN not running...
Vid Kid wrote:
richarddmorey wrote:
Got it. It is all under my User/AppData/VitualStore directory (that's why I didn't see it). Email on the way.


That is probably the problem right there ..
you have installed it in an area other then default , its vitual
and needs to be in c:\ path.


Vid or John,

Can you guys elaborate on why this is? Most software ive used does not have this specificity and require pathing to specific file directories.

Thanks
Author:  Helix [ Thu Mar 22, 2012 7:57 pm ]
Post subject:  Re: EXTERN not running...
Kaus wrote:
Vid Kid wrote:
richarddmorey wrote:
Got it. It is all under my User/AppData/VitualStore directory (that's why I didn't see it). Email on the way.


That is probably the problem right there ..
you have installed it in an area other then default , its vitual
and needs to be in c:\ path.


Vid or John,

Can you guys elaborate on why this is? Most software ive used does not have this specificity and require pathing to specific file directories.

Thanks

Windows 7 requires you run everything as an adminstrator to work right. OR you can install everything on the root of C: (or D: whatever) using no long filenames. As far as why, that’s a MS question. :)
Author:  John Pritchett [ Thu Mar 22, 2012 8:05 pm ]
Post subject:  Re: EXTERN not running...
TWGS shouldn't require you to install into a particular directory, but since it's an unusual scenario, I just think it's one of the first things to look at.
Author:  Helix [ Thu Mar 22, 2012 8:18 pm ]
Post subject:  Re: EXTERN not running...
John Pritchett wrote:
TWGS shouldn't require you to install into a particular directory, but since it's an unusual scenario, I just think it's one of the first things to look at.


From MS Answers
The Virtual Store is where Windows 7 compliant programs typically store files that need global write/access permissions such as data, .ini, and configuration files
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